Contact us
- Suite 302, Level 3
- 2 Technology Place
- Macquarie University NSW 2109
- T: +61 (2) 9887 8899
- E: ccc@mqhealth.edu.au
Need more information about visiting the Endocrinology Clinic? Find answers to our most commonly asked questions here.
You are welcome to book an appointment directly with our clinic. However, a referral from a medical practitioner or specialist will allow you to claim a Medicare rebate. Referrals from a specialist are valid for three months, while referrals from a GP are valid for one year.
To make an appointment with our endocrinologists, or to discuss your health concerns, contact us on +61 (2) 9887 8899. See additional contact information.
MQ Health Endocrinology Clinic will call to confirm your appointment and remind you of any necessary reports that will be required for the day.
We recommend that you allow an hour. During your first visit to our clinic you'll need to complete a registration form, and discuss your medical history and condition with your specialist in detail.
Yes there is. See directions and parking information.
We suggest you bring the following items to all appointments:
You will need to complete a patient information form, and our staff will then register you as a patient.
You will be seen by an endocrinologist who will analyse your test results, talk to you about your condition, when and if you need to come back, and your ongoing treatment plan.
Before you leave, our reception staff will create an account for your consultation and any testing performed. Once you have paid, we can electronically lodge your account claim with Medicare. You can also make any follow-up appointments at reception before you leave.
The costs of consultations vary depending on whom you book in to see. First appointments can be more expensive than follow-ups because they tend to take longer and require more testing.
If you would like to know the estimated cost of your appointment, please phone our rooms on +61 (2) 9887 8899.
Medicare offer rebates for your appointment fees and diagnostic tests with a valid referral. In most cases, however, there will be a gap between Medicare rebates and our fees.
We can lodge your rebate with Medicare on your behalf when you pay for your appointment. Medicare will then credit your nominated bank account.
Most private policies only cover you when you are admitted to hospital and don’t cover specialist consultations. For more information, speak to your health fund directly about what’s covered in your policy.
MQ Health Endocrinology is not a bulk billing practice, so you will need to pay at the time of your consultation. Don’t forget to bring your pensioner, health care or veterans affairs cards to ensure we bill you at the correct rate.
If you are a DVA patient with a gold card, we can lodge your account directly to DVA with no out-of-pocket expense for you. Remember to bring your gold card to each appointment.
We welcome positive and constructive feedback in order to continuously improve our service. You can leave a message in the feedback box in the reception area; complete our survey; or email us at feedback@mqhealth.org.au
If you feel your experience with us has been unsatisfactory, please discuss any complaints with us in the first instance. If you are not satisfied with our actions, you can contact either the Health Care Complaints Commissioner on 1800 043 159 or the NSW Ombudsman on 1800 451 524 to discuss your complaint.
See the clinicians involved in the Endocrinology Clinic
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