Contact us
- Suite 302, Level 3
- 2 Technology Place
- Macquarie University NSW 2109
- T: +61 (2) 9887 8899
- E: hwc@mqhealth.org.au
Learn more about our nutritionists and dietitians
Meet our teamIntegrated healthcare produces better outcomes for patients
Find out whyNeed more information about visiting the Nutrition and Dietetics Clinic? You'll find the answers to our most commonly asked questions here.
Both are university-trained health professionals with expertise in nutrition. However, a dietitian has further training and clinical experience in managing various health conditions through dietary approaches.
For more information visit Dietitians Australia.
You are welcome to book an appointment directly with our clinic. However, a referral for a chronic disease management plan from a general practitioner (GP) will allow you to claim rebate from Medicare.
To make an appointment or to discuss your health concerns, contact us on +61 (2) 9887 8899. See additional contact details here.
We will call to confirm your appointment and remind you of any necessary reports that will be required for the day.
We recommend that you allow an hour. During your first visit to our clinic, you'll need to complete a questionnaire and discuss your detailed medical history and condition with your specialist.
Yes there is. Directions and parking information can be found here.
We suggest you bring the following items to all appointments:
When you arrive, you will need to complete a patient information form. Our staff will then register you as a patient.
When first visiting the MQ Health Nutrition and Dietetics Clinic, you will be seen by a dietitian for a thorough initial assessment to determine their individual needs. This assessment includes a review of your medical and treatment history, medications, diet, current levels of physical activity and, importantly, your personal health goals.
Our dietitians will provide personalised strategies, meal plans and recipes to help you achieve your health goals.
Before you leave, our reception staff will create an account for your consultation and any testing performed. Upon payment, we can electronically lodge your account claim with Medicare.
You can also make any follow-up appointments at reception before you leave.
The cost of consultations vary depending on whom you book in to see. First appointments can be more expensive than follow-ups because they tend to take longer.
If you would like to know the estimated cost of your appointment, please phone our rooms on: +61 (2) 9887 8899.
Medicare rebates may be available for allied health services for patients managing a chronic health condition. Please speak with your GP about your eligibility for a chronic disease management plan or contact the clinic for more details.
In most cases there will be a gap between the Medicare rebate and our fees. We can lodge your rebate with Medicare on your behalf when you pay for your appointment, and Medicare will credit your nominated bank account.
Rebates are available from most private health funds, depending on your level of cover. For more information, speak to your health fund directly about what’s covered in your policy.
MQ Health Nutrition and Dietetics is not a bulk billing practice, so you will need to pay at the time of your consultation. Don’t forget to bring your pensioner, health care or DVA cards to ensure we bill you at the correct rate.
If you are a DVA patient with a gold card, we can lodge your account directly to DVA with no out-of-pocket expense for you. Remember to bring your gold card to each appointment.
We welcome positive and constructive feedback in order to continuously improve our service. You can leave a message in the feedback box in the reception area; complete our survey; or email us at feedback@mqhealth.org.au
If you feel your experience with us has been unsatisfactory, please discuss any complaints with us in the first instance. If you are not satisfied with our actions, you can contact either the Health Care Complaints Commissioner on 1800 043 159 or the NSW Ombudsman on 1800 451 524 to discuss your complaint.